At Zecotex Egypt (www.zecotex-eg.com), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.
1- Information We Collect:
When you visit our website or make a purchase, we may collect the following data:
- Personal Information: Name, phone number, email address, shipping and billing address.
- Payment Details: Processed securely through trusted third-party payment providers. We do not store full credit/debit card numbers.
- Device & Usage Data: IP address, browser type, device ID, pages visited, and interaction times.
- Cookies: We use cookies and similar technologies to enhance user experience, track orders, and personalize offers.
2- How We Use Your Information:
We use your data to:
- Fulfill and manage your orders.
- Communicate order updates, promotions, or account information.
- Improve our products and website performance.
- Comply with legal obligations and prevent fraud.
3- Sharing Your Information:
We do not sell your personal data. However, we may share information with:
- Payment processors (Gedia).
- Logistics partners for order delivery (e.g., Aramex, Bosta).
- IT service providers (hosting, email).
- Legal authorities when required by law.
4- Your Rights:
You have the right to:
- Access your data.
- Correct inaccurate information.
- Request deletion of your data (subject to legal retention obligations).
- Opt-out of marketing emails at any time.
To exercise any of these rights, please contact
5- Data Security:
We use encryption (SSL), secure servers, and access control to protect your data. While no system is 100% secure, we follow industry best practices to reduce risks.
6- Third-Party Links:
Our website may contain links to third-party sites (e.g., Instagram, Jumia). We are not responsible for the privacy practices of those websites.
7- Children’s Privacy:
Our site is not intended for children under the age of 13. We do not knowingly collect personal data from children.
8- Changes to This Policy:
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. Continued use of the site constitutes acceptance of the updated terms.
9- Sharing Your Information:
If you have questions or concerns about your data or this Privacy Policy, please contact us:
Zecotex Egypt
📍 127 Kholousy St., Shoubra Misr, Cairo, Egypt
